Shipping Policy

Thank you for shopping with Voliza. We are committed to providing a clear, reliable, and efficient shipping experience for our customers. This Shipping Policy explains how we process, prepare, and deliver orders placed through our online store.

Shipping Location

Voliza currently ships only within the United States. At this time, we do not offer international shipping.

All orders are shipped to the delivery address provided by the customer during checkout. Please ensure your shipping information is accurate before placing your order.

Our Processing Schedule

Orders are processed during our regular business hours:

Monday – Friday
9:00 AM – 5:00 PM (GMT-5.00)

Orders placed before 5:00 PM (GMT-5.00) on business days will begin processing according to our standard fulfillment schedule.
Orders placed after the daily cut-off time will be processed on the next business day.
Orders placed on weekends will be processed on the next available business day.
Orders placed on public holidays will be processed on the next available business day.

Processing Time

After payment has been successfully received and the order details have been verified, orders typically require:

2–4 Business Days for Processing

During this time, we will:

Verify your order details.
Confirm payment authorization.
Prepare and pack your items.
Arrange shipment with the selected carrier.

Please note that processing time does not include the shipping transit time after the order has been dispatched.

Shipping & Delivery Time

5–7 Business Days

Once your order has been processed and shipped, delivery typically takes 5–7 business days, depending on your location and the shipping carrier.

Estimated Total Delivery Time

7–11 Business Days

This includes:

Processing Time: 2–4 Business Days
Transit Time: 5–7 Business Days

Delivery estimates may vary due to factors outside of our control, including:

Carrier delays
Severe weather conditions
Public holidays
High shipping volume
Unexpected transportation issues

Shipping Charges

Voliza charges a standard flat-rate shipping fee of USD 35.00 per order for all shipments within the United States.

Any applicable shipping charges will be displayed during checkout before payment is completed.

Customers will have the opportunity to review the total order cost, including shipping fees, before placing their order.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking details, when available.

Please allow approximately 24–48 hours for the tracking information to become active after your package has been handed over to the shipping carrier or courier.

Customers can use the provided tracking information to monitor the delivery status of their order.

Incorrect Shipping Information

Customers are responsible for providing accurate and complete shipping information during checkout.

Please carefully review:

Full Name
Shipping Address
Apartment or Unit Number (if applicable)
Contact Details

Voliza is not responsible for delays, failed deliveries, lost packages, or additional shipping charges resulting from incorrect or incomplete information provided by the customer.

Delayed Deliveries

We work to ensure orders arrive within the estimated delivery timeframe. However, delivery dates are estimates and are not guaranteed, as shipping delays may occur due to circumstances beyond our control.

If your order is significantly delayed, please contact us at:

contact@voliza.online

Our team will review your shipment details and assist where possible.

Lost or Damaged Packages

If your package arrives damaged or appears to be lost during transit, please contact us as soon as possible.

Please provide: